Employees need to believe that their organization is able to handle the crisis. Here are some tips to make that happen.

Lawyers often advise their clients to stay silent in a business crisis. On one level this seems like a sensible approach.

Everyone makes mistakes and thus everyone needs to know how to apologize effectively.

Every seasoned lawyer has stories of panicked phone calls from a client — the business is imploding, a regulator is on the doorstep, a product has failed, and an employee has committed a crime.